Relocation Coordinator

Job Summary Under the supervision of the Relocation Director, receives and assigns incoming referrals and corporate listings. Coordinates closing with agents and with the accounting department as fees are submitted.

Organizational Relationships Reports to:

Relocation Director Other:

Works closely with employees, agents, management staff and the general public.

Hours:

8:00 am - 5:00 pm Monday through Friday with a one hour lunch daily. Essential Functions Receive incoming referral information from all Relocation Companies and brokers. Call clients/transferees and discuss wants, needs, and scheduling. Assign the referral to an appropriately trained /eligible agent. Request Relocation Packets or other information as needed. Coordinate internal and external paperwork for all referrals as required by the referral company. Document all communication to and from all clients in the appropriate file and in the Company database. Monitor Cartus Broker Center for new referrals and enter updates as needed. Provide back up support to the front desk as needed. Make Relocation packets as needed. Ensure that all vacant Corporate owned properties are scheduled for winterization and de-winterization, lawn care and snow removal, and utility transfers as necessary. Coordinate community tours for local QC Companies. Other duties as assigned.

Required Knowledge, Skills, and Abilities Knowledge of:

general office practices, real estate terminology, spelling and customer service.

Skill/Ability to:

prepare records, reports, and correspondence neatly and professionally; operate a variety of office machines including telephone, fax, copier, printer, and computer using standard word processing, spreadsheet, and data entry software (Microsoft Office products and real estate programs); use the Internet for research; type accurately at a speed of at least 40 words per minute; maintain files accurately; multi-task; be patient and flexible and adjust to changing priorities; manage stress in a fast-paced environment; and establish and maintain effective working relationships with co-workers, agents, and the general public. Professional and friendly phone voice. Knowledgeable on e-mail etiquette and sentence structure. Working Conditions Climate controlled office. Moderate noise level. Hours are 8am - 5pm Monday - Friday with a one hour lunch. Physical Demands Sit, stand, walk and move about the office regularly. Occasionally climb stairs, balance, stoop, kneel, crouch, or crawl. Talk and hear both in person and on the telephone. Use hands and fingers to manipulate or maneuver objects, tools, or controls and reach with hands and arms to type, write, and use the computer and telephone system. Read reports and use the computer on a regular basis. Occasionally lift and/or move up to 25 pounds. Minimum Qualifications High school diploma or equivalent. One year related experience in an office environment or customer service experience. Intermediate computer skills.

Real Estate Experience Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person