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Specialty Care Coord Tech

Job

Albertsons Companies

Boise, ID (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/20/2026

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Job Description

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving. Our Boise Corporate Office has an opening as Pharmacy Technician, Specialty Care. Our Specialty Care Technicians coordinate the care for patients that are starting and maintaining therapy on Specialty Pharmaceutical (SP) products. Agents perform benefits investigations with third party payers and coordinate authorization for payment with the prescribing physician. Agents direct the purchasing and filling of SP products with Albertsons Safeway pharmacies and coordinate the administration of the product, connecting the patient and the pharmacy staff.
Main responsibilities:
Benefits investigation
  • determining coverage, facilitating prior authorization and communicating coverage to the patient. Care Coordination
  • facilitating the buy, bill and administration of SP products within the company pharmacies and company mail order. Therapy Support (Specialty
  • Tracking patients on SP products conducting refill reminders, therapy questionnaires and coordinating just in time ordering and pick-up in the company pharmacies and the company mail order.
We are looking for candidates who possess the following: High school diploma or GED. Certified Pharmacy Technician. Two years' experience as a Pharmacy Technician Preferred experience with Albertsons or Safeway Pharmacies Experience in acquiring prior authorization from third party payers. Problem solving abilities and attention to details. Administration skills, such as planning and organizing, resource management and the ability to set priorities and coordinate work activities. Customer relations skills including meeting customer needs and establishing a service environment. This involves the ability to identify requirements of internal and external customers, focus on achieving optimal results, and develop solutions that positively affect customer satisfaction. Good computer skills including Microsoft Office Preferred experience with PDX, EPS and Enterprise Physical Environment Some local and long-distance travel to divisions of responsibility Most work is performed in a temperature-controlled office environment Incumbent may sit for long periods of time at desk or computer terminal Incumbent may use calculators, keyboards, telephone and other office equipment in the course of a normal workday. Stooping, bending, twisting, and reaching may be required in completion of job duties We also provide a variety of benefits including: Competitive wages paid weekly Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values
  • Click below to view video: ACI Values A copy of the full job description can be made available to you.
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