Administrative Assistant

Job Overview National Catastrophe Solutions Inc. is seeking a highly organized and detail-oriented Office Assistant to provide administrative support to the Office Manager in a fast-paced office environment. The ideal candidate will be a proactive communicator, capable of handling multiple tasks with ease, and able to maintain a positive attitude under pressure. This individual will be responsible for answering and directing phone calls, greeting customers, inputting data, following up with clients, and communicating with insurance companies. A strong proficiency in Microsoft Office Suite, including Excel, is essential for this role.

Key Responsibilities:

Answer and direct incoming phone calls to the appropriate team members or departments. Greet clients, visitors, and customers in a professional and friendly manner, ensuring a welcoming environment. Input data into company software systems accurately and efficiently. Follow up with clients to ensure satisfaction and answer any outstanding questions. Check on job statuses and communicate updates to clients or team members as needed. Utilize Excel spreadsheets to organize and track relevant data, including reports, schedules, and client information. Communicate with insurance companies regarding claims, billing, and updates as necessary. Assist the Office Manager with general administrative duties and other tasks as assigned.

Requirements:

Proven experience as an office assistant or in a similar administrative role. Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment. Proficiency in Microsoft Office Suite, especially Excel, with a strong ability to use spreadsheets for data organization. Excellent verbal and written communication skills. Ability to interact professionally with clients, team members, and external contacts. Ability to maintain confidentiality and handle sensitive information appropriately. Positive attitude, strong work ethic, and team-oriented mindset.

Qualifications:

High school diploma or equivalent. Previous experience in an office environment. Strong attention to detail and accuracy. Ability to handle phone calls professionally and provide excellent customer service.

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Health insurance

Work Location:

In person