Operations Assistant - Personal Injury & Criminal Divisions

Operations Assistant -

Personal Injury & Criminal Divisions Location:

Elkhart, Indiana Employment Type:

Full-Time Job Summary:

We are seeking a highly organized and adaptable Operations Assistant to support both our Personal Injury and Criminal divisions. This role is essential in maintaining daily office operations, ensuring efficient case flow, and providing excellent client service.

The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced legal environment where accuracy and accountability are critical. Key Responsibilities (Responsibilities are not exhaustive and may evolve based on business needs.) File and maintain physical and electronic case documents Answer incoming phone calls and direct them appropriately Make outbound calls to clients, providers, and other parties as needed Assist with cash handling and processing payments Meet with clients in-office and provide general assistance Scan, organize, and sort documents accurately Upload and maintain documents within case management systems Draft basic court documents and assist with legal documentation preparation Check attorney calendars and ensure there are no scheduling conflicts Coordinate and assist with scheduling as needed Assist with front desk responsibilities and provide coverage when needed Assist in daily operations and support both divisions as needed Perform additional administrative and operational duties as assigned Qualifications & Skills Strong organizational and multitasking abilities Excellent communication and customer service skills High attention to detail and accuracy Ability to adapt to shifting priorities Comfortable handling confidential information Basic computer proficiency (Microsoft Office required; legal software a plus) Previous office or legal experience preferred, but not required What We're Looking For A reliable and accountable team player Someone who thrives in a structured, fast-paced environment A self-starter who takes initiative and follows through Strong problem-solving skills and professionalism Why Join Us Hands-on experience in both Personal Injury and Criminal law Supportive, team-oriented workplace Opportunities for growth and advancement Application Instructions (Read Carefully) To be considered for this position, applicants must complete the short exercise below and follow all instructions precisely. Applications submitted without this exercise will not be reviewed. To confirm attention to detail, include the phrase: "Operations require precision." at the top of your submission when applying.

Pay:

From $16.00 per hour

Benefits:

401(k) Paid time off

Work Location:

In person