Administrative Program Specialist-A

NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION

Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility. Northeast Delta Human Services Authority is looking for a dedicated Administrative Program Specialist A to provide operational and programmatic coordination to support the implementation, monitoring, and continuous improvement of services delivered within the residential treatment program for pregnant women with substance use disorders and their dependent children. This position will be required to work as part of a treatment team to provide quality care and reduce the stigma related to Integrated Care Services and/or treatment.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES

Accepting Direction:

The ability to be open and willing to follow guidance or instructions.

Following Policies and Procedures:

The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Making Accurate Judgments:

The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. Three years of experience in administrative services; OR Six years of full-time work experience in any field; OR A bachelor's degree.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

Assists in monitoring compliance with LDH regulations, CARF accreditation standards, and agency polices. Acts as a first point of contact for clients and visitors, providing a welcoming and professional environment, while supporting the intake and discharge processes for clients, ensuring all paperwork is completed and filed properly. Maintains program documentation, operational reports, and records necessary for internal review and external audits. Maintains accurate records, client files, and documentation in compliance with organizational policies and confidentiality requirements; also tracks insurance verification, consumer financial eligibility documentation, and program-related administrative records. Prepares payroll documents, ensures that manager/supervisor audits local payroll documents for accuracy, and enters local payroll documentation into LAGov HCM. Assists leadership in coordinating daily program operations and supporting implementation of the RISE treatment model, including monitoring operational workflows and service delivery processes to ensure alignment with program goals and regulatory standards. Also, assists leadership in reviewing program performance indicators and identifying operational improvements. Serves as a coordination point for communication between program staff, external partners, and community stakeholders, as well as assists in coordinating consumer intake processes and supporting service coordination activities, including referrals, transportation, and supportive services. Supports program outreach activities, workshops, and community engagement initiatives related to the RISE Treatment Center. Assists leadership in identifying operational challenges and supporting the implementation of quality improvement strategies. Participates in internal program evaluation activities and assists in collecting and organizing program performance data

Position-Specific Details:

Appointment Type:

Probational, Promotional, Demotion, Lateral Transfer, or Detail to

Special Duty Location:

RISE Treatment Center (Monroe)

Compensation:

NEDHSA is a designated approved National He alth Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans. 2-year

Full-Time Clinical Practice:

NHSC will pay up to $50,000• for an initial 2 years of full-time clinical practice to clinicians. (Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. • Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact: Ms. Janesia Raybon, MPA Human Resources Director A Northeast Delta Human Services Authority 2513 Ferrand Street Monroe, LA 71201 318-362-4237 (office) Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.