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Housing Choice Voucher (HCV) Program Administrator
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Career Group
Needham, MA (In Person)
$77,500 Salary, Full-Time
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Job Description
Housing Choice Voucher (HCV) Program Administrator Career Group - 3.8 Needham Heights, MA Job Details Full-time $75,000 - $80,000 a year 1 day ago Qualifications Fair Housing regulations Regulatory compliance Customer inquiry handling Administrative experience Public Administration Bachelor's degree Section 8
Business Administration Full Job Description Title :
Housing Choice Voucher (HCV)Program Administrator Duration :
PERM Requirements:
- Bachelor's degree in public administration, business administration, housing management, or related field (or equivalent experience)
- Minimum 3-5 years of experience in HCV/Section 8 program administration
- Demonstrated knowledge of HUD regulations and compliance requirements
- Housing Choice Voucher Specialist Certification (e.g., Nan McKay, NAHRO, or equivalent) - preferred
- Strong knowledge of HUD HCV regulations and program operations
- Ability to interpret and apply federal regulations and agency policies
- Proficiency in housing software systems (e.g., PHA-Web, PIC, EIV)
- Strong organizational, analytical, and problem-solving skills
- Excellent communication and customer service skills
Key Responsibilities:
The HCV Program Administrator performs all core administrative functions required to operate a compliant and high-performing voucher program, including: 1. Program Administration & Compliance- Administer the HCV program in accordance with HUD regulations, including 24 CFR Part 982
- Ensure compliance with HUD requirements, PIH Notices, and NHA Administrative Plan
- Maintain accurate and complete tenant and landlord files
- Utilize HUD systems, including PIC, EIV, and VMS, for reporting and compliance 1. Admissions & Leasing
- Manage waiting list administration, applicant intake, and eligibility determinations
- Conduct voucher briefings and issue vouchers
- Process Requests for Tenancy Approval (RFTAs)
- Coordinate lease-up activities and ensure timely utilization of vouchers 1. Recertifications & Income Determinations
- Perform annual and interim recertifications
- Verify income, assets, and household composition using EIV and third-party verification
- Calculate tenant rent portions and HAP in accordance with HUD rules
- Ensure units meet HUD health and safety standards
- Conduct and document rent reasonableness determinations 1. Landlord Relations & HAP Administration
- Execute Housing Assistance Payment (HAP) contracts
- Serve as primary point of contact for landlords
- Process and reconcile monthly HAP payments 1. Program Performance & Reporting
- Monitor leasing rates and voucher utilization
- Prepare and submit required HUD reports (PIC, VMS, SEMAP indicators as applicable)
- Support audits, reviews, and compliance monitoring 1. Customer Service & Program Support
- Provide guidance to participants and landlords
- Resolve disputes and respond to inquiries
- Ensure program accessibility and fair housing compliance