Office Secretary - As Needed, Frederick

Are you organized, detail-oriented, and passionate about delivering exceptional patient service? We're looking for a dedicated Office Secretary to support our fast-paced medical offices with outstanding clerical and administrative expertise.

What You'll Do:

Greet and assist patients and clients both in person and over the phone Schedule appointments and verify insurance information accurately Maintain patient demographics and update records in the system Address patient questions or refer them to appropriate personnel when needed Keep patients informed about scheduling delays or changes Maintain confidentiality and compliance with all healthcare regulations Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Qualifications:

Education:

High school diploma or equivalent required

Experience:

Previous experience in a medical office setting and computer use preferred

Skills:

Strong communication and customer service skills Ability to prioritize and multitask in a busy environment Proficiency in maintaining confidential patient information Basic office equipment and computer literacy

You'll Thrive Here If You:

Enjoy helping patients and keeping busy throughout the day Are comfortable working with electronic health records and scheduling systems Take pride in creating an organized, welcoming office environment Can adapt quickly to changing priorities and urgent requests Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.