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Quality Administrative Assistant

Job

PACE Central Michigan

Mount Pleasant, MI (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 6/17/2026

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Job Description

PACE Central Michigan:
Quality Administrative Assistant Why Work Here:
PACE Central Michigan is seeking a Quality Administrative Assistant to support quality initiatives, ensure regulatory compliance, and assist with data tracking and reporting across the organization.
Responsibilities Will Include:
The Quality Administrative Assistant provides support to the Quality Manager to progressively improve the quality of participant care at PACE Central Michigan. Assists the Quality Manager with evaluating, designing and implementing the Quality Improvement Program to ensure compliance with State and Federal regulations governing PACE. Understands regulations encompassing PACE operations and serves as a resource to the Interdisciplinary Team on related matters. Actively participates in QI processes, working closely with supervisor on chart audits; the development, implementation and monitoring of Performance Improvement Projects; data collection for required reporting; and other projects as requested. Monitors and provides assistance with quality and compliance functions related to Grievance, Appeal and Service Determination Request processes; assessment completion and care planning; and others as assigned. Performs routine auditing of participant charts, ranging from admission through discharge. Communicates issues pertaining to the accuracy, content, and quality of the medical record with the appropriate staff and ensures corrective action is completed. Develops quarterly agenda, facilitates, and ensures follow-up for the Participant Advisory Committee. Provides initial training to new hires and ongoing training to existing staff on QI processes as requested. Attends morning IDT meetings to answer questions and provide input regarding compliance-related matters. Participates in required staff meetings and trainings. Other duties as assigned by supervisor. Education and/ or experience and
Licensure:
Education :
Associates Degree preferred but not required in related field or equivalent experience required
Experience :
3+ years working in a healthcare quality improvement role
About:
PACE Central Michigan is located in the friendly community of Mt. Pleasant, MI. Our goal is to provide our PACE participants with the care, medical treatment and support they need to achieve the highest quality of life - while staying independent as long as possible. Our elder care experts offer an alternative to nursing home placement that features comprehensive, coordinated care for a senior's medical, social and physical needs, while also providing peace of mind for family caregivers. PACE Central Michigan is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Job Type:
Full-time Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance
Education:
Associate (Preferred)
Experience:
Healthcare quality assurance: 3 years (Preferred)
Work Location:
In person Quality Administrative Assistant 3.1 3.1 out of 5 stars Mount Pleasant, MI 48858 Full-time PACE Central Michigan 155 reviews
Full-time PACE Central Michigan:
Quality Administrative Assistant Why Work Here:
PACE Central Michigan is seeking a Quality Administrative Assistant to support quality initiatives, ensure regulatory compliance, and assist with data tracking and reporting across the organization.
Responsibilities Will Include:
The Quality Administrative Assistant provides support to the Quality Manager to progressively improve the quality of participant care at PACE Central Michigan. Assists the Quality Manager with evaluating, designing and implementing the Quality Improvement Program to ensure compliance with State and Federal regulations governing PACE. Understands regulations encompassing PACE operations and serves as a resource to the Interdisciplinary Team on related matters. Actively participates in QI processes, working closely with supervisor on chart audits; the development, implementation and monitoring of Performance Improvement Projects; data collection for required reporting; and other projects as requested. Monitors and provides assistance with quality and compliance functions related to Grievance, Appeal and Service Determination Request processes; assessment completion and care planning; and others as assigned. Performs routine auditing of participant charts, ranging from admission through discharge. Communicates issues pertaining to the accuracy, content, and quality of the medical record with the appropriate staff and ensures corrective action is completed. Develops quarterly agenda, facilitates, and ensures follow-up for the Participant Advisory Committee. Provides initial training to new hires and ongoing training to existing staff on QI processes as requested. Attends morning IDT meetings to answer questions and provide input regarding compliance-related matters. Participates in required staff meetings and trainings. Other duties as assigned by supervisor. Education and/ or experience and
Licensure:
Education :
Associates Degree preferred but not required in related field or equivalent experience required
Experience :
3+ years working in a healthcare quality improvement role
About:
PACE Central Michigan is located in the friendly community of Mt. Pleasant, MI. Our goal is to provide our PACE participants with the care, medical treatment and support they need to achieve the highest quality of life - while staying independent as long as possible. Our elder care experts offer an alternative to nursing home placement that features comprehensive, coordinated care for a senior's medical, social and physical needs, while also providing peace of mind for family caregivers. PACE Central Michigan is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Job Type:
Full-time Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance
Education:
Associate (Preferred)
Experience:
Healthcare quality assurance: 3 years (Preferred)
Work Location:
In person

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