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Office Assistant/CSR
Job
Express Services Plumbing
Saint Louis, MO (In Person)
$41,600 Salary, Full-Time
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Job Description
Office Assistant/CSR Needed for Express Services MEP Express Services MEP is looking for a dedicated and organized Office Assistant to join our team and support our operations by handling phone calls and coordinating with our team of technicians. If you are a proactive individual with excellent communication skills and a strong attention to detail, we want to hear from you!
Responsibilities:
- Answer incoming phone calls and direct inquiries to the appropriate department or technician
- Schedule appointments and dispatch technicians to service calls
- Coordinate with technicians to ensure timely arrivals and efficient service delivery
- Maintain accurate records of service calls, appointments, and technician schedules
- Assist with general administrative tasks as needed to support the office operations
Requirements:
- Previous experience in an office assistant or customer service role
- Excellent communication skills, both verbal and written
- Strong organizational skills and the ability to multitask in a fast-paced environment
- Proficiency in MS Office and basic computer skills
- Ability to work well independently and as part of a team
- Knowledge of the trades industry or MEP services is a plus
- Service Titan experience is a big plus!
Pay:
$15.00- $25.