Front Desk / Administrative Assistant,

Why Join Allegra Asheville? At Allegra, we embody a simple motto: "Whatever It Takes!" We are a dynamic, fast-paced team in the print, mail, and marketing industry looking for a self-motivated team member who balances a strong work ethic with a fun, collaborative attitude. If you love a mix of customer interaction and organization, let's create something great together! Position Overview As the first point of contact for Allegra, you will set the tone for our client experience. This role is perfect for a high-energy, communicative professional who thrives on variety. You will split your time between warmly welcoming clients (in person and on the phone) and collaborating closely with our project management team and Executive Administrator to keep operations running smoothly.

Key Responsibilities Client Engagement:

Serve as the first point of contact for prospective and current clients; handle onboarding, fact-finding, and meeting scheduling.

Front Desk Operations:

Manage incoming phone calls and routing; greet walk-in clients with a professional and welcoming presence.

Project Support:

Partner with the project management team to understand client needs, promote additional services, and enhance overall project value.

Administrative Assistance:

Support the Executive Administrator with clerical duties, database management, accurate data entry, and reporting.

Follow-Up & QA:

Conduct follow-up communications after estimates are sent and orders are completed; participate in quality assurance to ensure deliverables meet our high standards.

Team Collaboration:

Maintain a clean, organized workspace and stay flexible to assist with other duties as assigned.

Qualifications & Skills Communication Expert:

Exceptional written and verbal communication skills; professional telephone etiquette and polished email communication are a must.

Tech-Savvy:

Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and standard office equipment (computers, copiers, printers). Experience with Adobe Reader preferred.

Adaptable Multi-tasker:

Ability to stay calm, positive, and organized under pressure while managing dynamic customer needs.

Growth Mindset:

Eager to learn our full range of products/services, open to feedback, and enthusiastic about improving processes.

Team Player:

A positive attitude and comfort working in a highly collaborative environment. Benefits & Perks We value our employees and offer a competitive salary along with a comprehensive benefits package: Medical, Dental, and Vision Insurance 401(k) Matching and Profit Sharing Paid Time Off (PTO) and Paid Holidays A vibrant, supportive team culture

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to

Relocate:

Asheville, NC 28806: Relocate before starting work (Required)

Work Location:

In person