Front Office Clerk/Receptionist

Busy Pediatric Practice Seeking a Friendly, Dependable Front Desk Team Member Our growing pediatric office is looking for the right individual to join our team! We are seeking someone who is compassionate, professional, and thrives in a fast-paced healthcare environment while providing exceptional service to our patients and families.

What We're Looking For:

A genuine passion for helping and interacting with people Strong work ethic with the ability to take ownership and accountability Excellent customer service and telephone communication skills Compassionate and empathetic approach when working with patients and families Integrity, honesty, teamwork, and a servant-hearted attitude Positive, cheerful, and professional demeanor Warm and welcoming attitude with patients and families Professional appearance and conduct Ability to communicate tactfully and effectively with patients, parents, physicians, and coworkers Bilingual in Spanish or Hmong is a plus

Job Responsibilities:

Maintain strict confidentiality of all patient information Greet and register patients in a timely, friendly, and professional manner Perform patient check-in and check-out duties, including verifying demographic and insurance information and updating Electronic Medical Records (EMR) Schedule, coordinate, and reschedule patient appointments Collect co-pays and outstanding balances Answer incoming phone calls professionally, screen calls, and take accurate messages Assist patients with enrollment and use of the patient portal Scan and index documents into the Electronic Medical Record system Perform additional duties as assigned

Required Skills & Qualifications:

Full-time position with rotating weekend schedule High School Diploma or GED required; Associate Degree or Certified Medical Assistant preferred 2-4 years of front desk or receptionist experience in a medical office preferred Strong customer service, communication, and organizational skills Ability to multitask and prioritize responsibilities in a busy office setting Basic computer proficiency with strong written and verbal communication skills Experience with Allscripts and Phreesia is a plus

Job Type:

Full-time Pay:

$14.00 - $18.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person