Overview:
We are seeking a motivated and detail-oriented Business Office Assistant to join our team at ChaLew Performance. This role is essential for supporting the daily operations of our office and ensuring that our customer service, inventory management, and administrative tasks run smoothly .
Key Responsibilities:
Customer Service:
Provide excellent customer support via phone, email, and in-person; assist customers with inquiries about orders and services.
Order Processing:
Manage order fulfillment processes, including order entry, tracking shipments, and handling returns or exchanges.
Inventory Management:
Assist in maintaining accurate inventory records, perform stock and physical inventory checks, as well as coordinating suppliers for restocking parts as necessary.
Administrative Support:
Handle general office duties such as answering phones, filing documents, managing schedules, and maintaining office supplies.
Data Entry:
Input and maintain accurate data in our systems, ensuring records are up to date for sales, inventory, and customer information.
Financial Support:
Assist with basic accounting tasks such as invoicing, processing payments, and preparing sales reports.
Team Collaboration:
Work closely with other departments, including sales and warehouse teams, to improve efficiency and customer satisfaction.
Qualifications:
High school diploma or equivalent; additional education in business administration is a plus. Previous experience in an office or customer service role preferred, preferably in Automotive or Motorsports industry. Strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with QuickBooks. Excellent written and verbal communication skills. Ability to work well under pressure and handle multiple tasks.
Self Starter Working Conditions:
Office environment with occasional exposure to warehouse settings. Flexible hours may be required during peak seasons or for special events.
Benefits:
- Health Insurance- Monthly Premium for Employee paid by Employer
- Vision Insurance
- Dental Insurance
Life Insurance Pay:
$20.00 - $25.00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person