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Office Assistant (Adult Services)

Job

Forsyth County (NC)

Winston-Salem, NC (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/5/2026

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Job Description

JOB The Forsyth County Department of Social Services, Adult Services Division, is seeking a full-time Office Assistant to support the daily administrative needs that are essential to the accuracy and timeliness requirements of the division.• This position is being re-advertised. If you have already applied for this position, then resubmitting an application is not necessary to be considered. •
EXAMPLE OF DUTIES
The Adult Division Administrative Team is responsible for guidance to anyone visiting the 4th floor in addition to processing incoming/outgoing mail, processing 1000+ customers through the call center which includes a dedicated line for Adult Services Social Work Intake, processing Adult Services voicemails and 250+ eFaxes. Additionally, this position supports the daily administrative needs that are essential to the accuracy and timeliness requirements of the entire Adult Services Division including but not limited to data entry reports to State and local entities.
SUPPLEMENTAL INFORMATION
This position requires a positive, flexible, focused and well-organized individual with the ability to work in the Adult Services Division to provide administrative support for staff that includes division management and social workers all of which serve a diverse population of persons with disabilities and the elderly. The applicant should possess general knowledge of office and accounting procedures,The ability to use correct grammar and spelling in written form and excellent customer service skills for both phone and in person duties as well as written communication with staff, customers and community partners. The ideal applicant should also have strong demonstrated knowledge of the usage of computer applications in a network environment and have proficiency with Microsoft Office products (i.e. Word, Excel, Teams, PowerPoint), data entry, electronic scanning and electronic file/record keeping. It is essential that the Applicant has the ability to multitask, pay attention to detail, work professionally with a diverse population and exercise good independent judgment with guided policy to meet the requirements of time sensitive tasks.