Front Office Coordinator

Bedford Physical Therapy is seeking a friendly, organized, and detail-oriented Front Office Coordinator to join our team full-time. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering excellent customer service. As the first point of contact for our patients, you'll play a key role in creating a positive and welcoming experience while supporting the administrative side of physical therapy care.

What You'll Do:

Greet and assist patients with a professional and friendly demeanor Manage patient intake, scheduling, and phone communications Coordinate referrals, complete insurance verifications, and follow up on insurance authorizations in a timely manner Maintain accurate patient records using our practice management software Support a smooth and efficient front office workflow

What We're Looking For:

Strong customer service and communication skills Excellent attention to detail and organizational abilities Ability to multitask and stay efficient in a busy environment Comfortable using computer systems and learning new software Prior medical office or administrative experience is a plus, but not required Why Join Us? Supportive, team-oriented work environment Meaningful work helping patients on their path to recovery Competitive benefits package, including: Paid Time Off Health, Dental, and Vision Insurance 401(k) If you're looking for a rewarding role where you can make a difference every day, we'd love to hear from you.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person