Sales Administrator
StonCor Group, Inc.
Cherry Hill Township, NJ (In Person)
Full-Time
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Job Description
- Provides customer service and troubleshooting assistance to sales team and customers.
- Reviews and validates proper quote approvals are in place before processing quotes in CRM.
- Maintains digital project files and other records.
- Completes quote and bid requests with input from sales and other departments, ensuring proper review, approval, and deadlines are met.
- Receives new orders and validates Purchase Order details against submitted order details, ensuring information is correct prior to order conversion.
- Processes order according to the agreed terms and requirements; ensures order delivery timelines and documentation requirements are met.
- Assess and updates shipment forecasting reports for accuracy and needs; requests material needs from purchasing and manufacturing as needed; proactively confirms needs with sales team to ensure project requirements are met.
- Coordinates, expedites and traces the shipping of orders and leftovers; chooses the appropriate carrier based on project requirements and coordinates details with logistics and carriers; point of contact for shipment issues and responsible for resolving to ensure delivery to required destination.
- Follows deposit invoice progression to ensure collection prior to material shipment.
- Reviews order invoicing and subcontractor payment details to determine if within approval guidelines; escalates for approval as needed; enters information into the computer system and generates payments and invoices.
- Proactively escalates compliance and risk related concerns to supervisor in a timely manner.
- Responsible for reviewing and updating backlog, leftover, invoicing, product forecasting, and other management reports as required.
- Forecast review and updates to ensure invoicing is captured in appropriate period.
- Matches invoices with orders, mails invoices to the customer, and follows up on special billing forms, as required.
- Requests for insurance certificates for customers and general contractors.
- Logs Contracts to be executed upon receipt and order entry; responsible for ensuring execution prior to project start.
- Assesses customized customer correspondence (incoming and outgoing) for required approvals, coordinates approvals and distribution with appropriate team members.
- Processes invoices from outside vendors, ensures invoices are allocated to correct project or account and that actual costs do not exceed budget.
- Partners with Accounting and Purchasing to set up new vendors. Minimum Requirements
- High.
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