Office Assistant II

JOB SUMMARY

Perform general office clerical tasks guided by detailed and specific instruction. Responsible for first contact with all consumers and outside prospects.

ESSENTIAL FUNCTIONS

Responsible for effective desk workflow for new and existing consuemrs Researches and maintains consumer insurance information, as needed Responsible for fee collections and payments Completes data entry for consumer billing Maintain, monitor and update consumer records Responsible for fulfilling outside records requests Assists with receptionist duties (i.e., answering phones, greeting customers) Performs other clerical duties (i.e., typing, filing, distributing mail, providing information, etc.)

SUPERVISORY REQUIREMENTS

N/A