Administrative Assistant

We are looking for an Administrative Assistant to support the Office of Academic Advising in Newark, New Jersey within a higher education environment. This Long-term Contract position will play an important part in keeping advising services organized, responsive, and student-centered while providing part-time operational support. The role is ideal for someone who can quickly learn institutional processes, manage administrative priorities with minimal direction, and contribute to efficient office operations.

Responsibilities:

• Support daily academic advising operations by responding to student questions, coordinating routine service requests, and helping maintain a consistent level of support.
• Manage administrative activities related to registration, student records, and advising follow-up to keep workflows accurate and timely.
• Provide dependable office coverage that allows key internal staff to focus on project-related planning and consultation activities.
• Use student information systems such as Banner, DegreeWorks, and related office tools to review records, monitor progress, and address immediate issues.
• Document existing advising procedures and relay practical workflow details to help capture current operational practices.
• Recognize unusual student cases or nonstandard processes encountered in daily work and communicate them to the appropriate stakeholders.
• Perform data entry, maintain organized records, and handle general office support tasks that contribute to smooth departmental operations.
• Assist with inbound communications, front-desk style support, and other administrative duties as needed in a student-facing office setting.