Keyboarding Clerk 1 Cooperative Extension

DESCRIPTION

Works in the Cooperative Extension Office of Salem County, supporting 4-H and agricultural education programs. Demonstrates a strong commitment to providing excellent customer service to a diverse clientele. Interacts regularly with the public, including farmers, 4-H members, and volunteers. Responds to and directs inquiries by phone, email, and in person to appropriate staff or external offices. Prepares flyers, social media content, and newsletters. Maintains the office calendar, including room reservations, and performs other related duties as required.

NOTE:

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.

EXAMPLES OF WORK

Provides front-line customer service to the public, including farmers, 4-H members, and volunteers. Responds to inquiries by phone, email, and in person; directs inquiries to appropriate staff or external offices. Prepares flyers, newsletters, and social media content to support office programs and outreach. Maintains office calendar, including scheduling and tracking room reservations. Assists with general administrative support, including basic recordkeeping and correspondence. Supports 4-H and agricultural education programming activities as needed.

LICENSE:

Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

KNOWLEDGE OF

Standard office practices, procedures, and equipment Proper document formatting and general correspondence preparation English grammar, spelling, punctuation, and proofreading techniques Basic recordkeeping and data tracking methods Customer service principles and effective communication practices

ABILITY TO

Prepare, format, and edit a variety of documents, forms, and communications Communicate effectively with a diverse public, both in person and in writing Follow written and oral instructions and adhere to established procedures Organize work, manage multiple tasks, and meet deadlines with attention to detail Perform basic arithmetic calculations and compile simple data Operate standard office equipment and software applications Provide courteous, accurate information and direct inquiries appropriately Maintain organized records and filing systems Learn and use office systems, databases, and other tools relevant to agency operations

RATE :

$21.71 per hour, 35 hours per week EEOC This title is classified and non-competitive through Civil Service Must be a resident of New Jersey. Preference given to Salem County Residents.