Front Desk/Administrative Assistant

Benefits:

Competitive salary Employee discounts Health insurance Paid time off Front Desk / Customer Service /

Administrative Assistant Location:

Albuquerque, NM Schedule:

Monday-Friday, Daytime Employment:

Full-Time (32-40 hours/week)

Pay:

Competitive based on experience About Us Twilight Physician Group & New Moon Med Spa provide a unique blend of primary care, integrative medicine, and aesthetic wellness. Our team is committed to delivering high-quality, patient-centered care in a welcoming, professional environment that values both clinical excellence and customer experience. Position Overview We are seeking a highly organized and personable Front Desk / Administrative Assistant to serve as the first point of contact for patients and clients. This role supports both medical and med spa operations and is key to creating a smooth, welcoming, and efficient experience. Key Responsibilities Patient & Client Experience Greet patients and clients with professionalism and warmth Manage check-in/check-out processes Answer phones, emails, and messages promptly Provide basic information on services and scheduling Scheduling & Coordination Schedule appointments across multiple service lines Manage provider schedules, confirmations, cancellations, and waitlists Assist with follow-ups and referrals Administrative Duties Maintain accurate records in EHR and scheduling systems Process intake forms and documentation Collect payments and assist with daily balancing Keep front desk organized and well-stocked Additional Support (Preferred) Verify insurance and assist with basic billing questions Support med spa retail sales and promotions Help maintain a professional, high-end front office environment

Qualifications Required:

High school diploma or equivalent Strong communication and customer service skills Excellent organization and multitasking ability Professional, detail-oriented, and HIPAA-aware Comfortable with computers and scheduling systems

Preferred:

Experience in a medical office, healthcare, or med spa Familiarity with insurance, billing, or EHR systems Background in customer service, hospitality, or wellness Why Join Us? Work in a unique hybrid medical and wellness environment Opportunities for growth across clinical and aesthetic services Supportive, team-oriented culture Employee perks related to wellness and aesthetic services If you are organized, friendly, and thrive in a fast-paced, customer-focused environment, we'd love to meet you. Apply today and be part of a team redefining patient care and wellness. www.twilightmds.com www.newmoonmedspas.com