Front Office Assistant

Front Office Assistant Sanchez Henry Dental Associates LLC Albuquerque, NM Job Details Full-time $20 - $25 an hour 6 hours ago Benefits Free parking Dental insurance Paid time off 401(k) matching 401(k) 2% match Employee discount Free health screenings Paid sick time Qualifications Private practice experience Interpersonal skills Phone communication Customer service Dental receptionist Microsoft Office Medical scheduling High school diploma or GED Dental terminology Ability to follow instructions Computer skills Phone etiquette Office experience Full Job Description Front Office Coordinator - Be the First Smile Our Patients See Our dental practice is looking for an exceptional Front Office Coordinator who understands that every patient interaction matters. As the first face and first voice our patients encounter, you play a critical role in shaping their experience and setting the tone for the trusting, long-lasting relationships that define our practice. This position is far more than answering phones and scheduling appointments— We're seeking someone who genuinely enjoys connecting with people, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service, grounded in a professional, confident demeanor. The ideal candidate is committed to helping patients feel comfortable and confident in their dental care from the moment they walk through our doors.

Responsibilities Include:

Greeting and checking in patients with warmth and professionalism, building positive relationships with all patients Creating and managing Daily Schedule according to daily templates, including appointment follow-ups, balancing the needs of the patients with practice operations Answering incoming phone calls, managing fax and email communications Leading daily team huddle at 7:15 AM Contributing to a team-oriented, continuous improvement, quality process, communicating effectively with all team members within the office Complying with company procedural guidelines, standard operating procedures and safety procedures

What We're Looking For:

Outstanding interpersonal and communication skills A positive, team-oriented attitude and professional demeanor Strong organizational and multitasking abilities At least 5 years' previous dental front office experience Demonstrated competence with Microsoft Office applications including

Outlook, Teams, Excel and Word Qualifications:

Education/Experience:

High School Diploma or GED. Minimum 5 years' dental customer service experience (clinical experience is a bonus)

Language Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Excellent phone etiquette. Excellent verbal communication skills. Bi-lingual abilities are an asset

Reasoning and Situation Management Ability:

Apply common sense understanding to carry out detailed, written, or oral instructions; Deal with problems sometimes involving few concrete variables in standardized situations. Salary range between $20 - $30 per hour, based on qualifications - hourly full time plus benefits If you believe exceptional patient care begins with exceptional patient experiences, we'd love to meet you. Your contributions will help ensure the welcoming atmosphere that keeps our patients returning year after year.

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) 2% match Dental insurance Employee discount Free health screenings Free parking Paid sick time Paid time off

Experience:

Dental Office Customer Service:

5 years (Required) Dental terminology: 5 years (Required) Computer skills: 5 years (Required) Ability to

Commute:

Albuquerque, NM 87110 (Required)

Work Location:

In person