Front Office Coordinator

Job Summary We are seeking a highly organized and personable Front Office Patient Coordinator to serve as the first point of contact for our patients. The ideal candidate will possess excellent communication skills, a professional demeanor, and strong administrative capabilities. As the Front Office Patient Coordinator, you will manage daily front desk operations, coordinate appointments, handle correspondence, and support office management functions to ensure a welcoming and efficient environment for our patients. Duties Greet patients warmly, providing exceptional customer service at all times. Manage multi-line phone system, directing calls accurately and professionally. Maintain an organized front desk area, including filing, data entry, and document proofreading for patient records. Schedule appointments and calendar management utilizing Dentrix dental software. Handle incoming and outgoing patient/Doctor correspondence via email, phone, fax and postal mail with attention to detail. Support in Insurance Claim submittion and verification, preauthorizations and Collection tasks assisting with outstanding and Aging Reports . Coordinate office supplies , inventory control, and general administrative support to ensure smooth daily operations. Presenting dental treatment and financials to patients in detail with accuracy Skills Experience in office or administrative roles with clerical expertise. Proficiency in computer literacy including Microsoft Office Suite (Word, Excel). Dental Software preferred Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. Excellent phone etiquette and customer service skills to handle inquiries professionally. Bilingual abilities are highly desirable to serve diverse client needs effectively. Experience with front desk operations in medical or dental offices is a plus; familiarity with Dental/Medical receptionist duties is beneficial. Demonstrated ability to manage time efficiently while maintaining accuracy in data entry and filing tasks. Join our team as a Front Office Patient Coordinator to deliver outstanding administrative support that enhances operational efficiency while creating a welcoming atmosphere for all Patients and staff members!

Pay:

$15.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person