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Office Coordinator (Full-Time)
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Transformations Counseling Group LCSW PLLC
Hauppauge, NY (In Person)
$40,954 Salary, Full-Time
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Job Description
Job Overview Transformations Counseling Group (TCG) is seeking a dependable, organized, and client-focused Office Coordinator to support the daily operations of our growing counseling practice. This is a full-time, in-person position that serves as a central point of coordination between clients, clinicians, and administrative systems. The ideal candidate enjoys helping people, thrives in a structured environment, and takes pride in ensuring that details are handled accurately and efficiently. At TCG, we believe great client care begins with great operational support. This role is essential to helping clients access services while ensuring our clinicians can focus on delivering high-quality care. Duties The Office Coordinator plays a vital role in creating a positive experience for clients while supporting the day-to-day administrative and operational needs of the practice. This position combines client service, scheduling, communication, organization, and administrative coordination. Key Responsibilities Serve as a professional and welcoming point of contact for clients by phone, email, and in person Coordinate scheduling and appointment management for clients and clinicians Maintain accurate client records and documentation within company systems Monitor calendars, communications, and administrative workflows to ensure timely follow-through Support leadership and clinical staff with administrative and operational tasks Assist with intake coordination, client communication, and appointment-related follow-up Maintain confidentiality and HIPAA compliance in all aspects of the role Help ensure consistency and accuracy across internal systems and processes Experience Minimum 1 year of administrative, office, customer service, healthcare support, or related experience Strong organizational skills and attention to detail Excellent written and verbal communication skills Comfortable learning and using multiple software systems Ability to work independently while managing multiple priorities Reliable, professional, and committed to follow-through Experience in healthcare, behavioral health, counseling, or medical office settings Experience with scheduling software, electronic records systems, or workflow management tools Familiarity with Google Workspace (Docs, Sheets, Gmail, Calendar) Experience using TherapyAppointment, ClickUp, or similar systems Schedule Full-time (40 hours per week) Weekday and one weekend day Daytime hours Occasional flexibility to assist with operational coverage needs Join us as an Office Coordinator and become a key part of our energetic team dedicated to fostering an organized, welcoming environment where efficiency meets excellence! Meaningful work supporting individuals seeking mental health services Stable full-time position with a growing organization Professional, team-oriented work environment Opportunity for growth and increased responsibility Training and support to help you succeed