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Administrative Assistant
Job
Robert Half
Manorville, NY (In Person)
Full-Time
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Job Description
We are looking for an organized Administrative Assistant to support benefit-related administrative duties. This Long-term Contract position focuses on coordinating documentation, monitoring eligibility status, and communicating with public agencies to help individuals maintain access to important services. The ideal candidate is detail-oriented, dependable, and comfortable managing records, follow-up tasks, and office support responsibilities in a fast-paced environment.
Responsibilities:
- Coordinate with agencies such as Social Security, Medicaid, and the Veterans Administration to help maintain ongoing benefits eligibility for program participants.
- Prepare, submit, and track benefit applications, renewals, and recertification paperwork while ensuring required information is complete and accurate.
- Update agency records when changes occur in housing, income, or other eligibility-related circumstances, and verify related budget adjustments.
- Partner with accounting personnel and external benefit offices to confirm excess income is reported properly and resolved in a timely manner.
- Research payment issues, assist with lump-sum Social Security matters, and help address overpayment concerns through appropriate follow-up.
- Maintain organized files and supporting documentation for pooled trust records, insurance information, and other required administrative materials.
- Support program staff by answering questions related to eligibility, budgeting, and coverage records, helping protect continued access to benefits.
- Review benefit budgets and case details regularly, identify discrepancies, and take corrective action when documentation or reporting updates are needed.
- Monitor disability claim activity and Social Security redeterminations, following up on outstanding updates and completing required administrative steps.
- Perform general administrative support duties such as data entry, inbound call handling, reception coverage, account follow-up, and other assigned office tasks.