Administrative Assistant
Robert Half
West Seneca, NY (In Person)
Full-Time
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Job Description
Responsibilities:
- Manage front-desk and general office activities, ensuring visitors and incoming requests are handled promptly and professionally.
- Answer inbound phone calls, direct inquiries to the appropriate contacts, and provide courteous assistance to clients and business partners.
- Sort, distribute, and prepare incoming and outgoing mail to keep office correspondence moving efficiently.
- Perform data entry and maintain accurate administrative records, documents, and office files.
- Support accounts receivable and accounts payable follow-up by contacting customers regarding outstanding payments and related questions.
- Assist with a variety of clerical tasks such as preparing correspondence, updating spreadsheets, and organizing office materials.
- Provide dependable administrative support to the lead administrator and contribute to daily operational needs across the office.
- Adapt to changing workload demands, including periods of increased activity during tax season, while maintaining accuracy and professionalism. Requirements
- Previous experience in an administrative assistant, office administrator, receptionist, or similar office support role.
- Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
- Strong phone etiquette and confidence handling a high volume of inbound calls and client interactions.
- Accurate data entry skills and solid attention to detail when managing records and correspondence.
- Ability to remain level-headed and effective in a high-pressure or fast-moving work environment.
- Willingness to learn new processes and take on a broad range of administrative responsibilities.
- Reliable communication skills and a detail-focused presence in an in-office, business-casual setting.
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