Sales Administrative Assistant

Grow with

TRU LAND

Equipment We're a leading John Deere dealer with 18 locations across Indiana and Ohio, serving residential, commercial, and agricultural customers. If you're hardworking, eager to learn, and ready to thrive in a fast-paced, team-driven environment—we want to hear from you!

Purpose :

Performs administrative support duties, primarily for the sales department, while also supporting other departments at the dealership location.

Responsibilities:

Receive visitors and ensure they are directed to the proper parties within the dealership. Process Customer Advance Deposits (CADs) for sales team as requested. Contact customers to arrange service agreements and schedule deliveries. Coordinate with vendors with to schedule work for the dealership location. Maintain familiarity with the appropriate TRULAND Equipment resource to effectively direct customer or team member inquiries. Route customer complaints to the appropriate department with a focus on customer satisfaction and customer retention. Accurately and timely process daily cash balancing for the location and making deposits at the appropriate financial institution. Assist location sales staff with equipment transfers. Draft and produce standard correspondence, letters, and memoranda; prepare documents for distribution. Provide administrative support to the location sales, parts, and service departments at the location. Distribute mail and maintain dealership files. Order office supplies and run local errands as needed. Control and maintain proper paper flow in the administrative area. Maintain a neat, clean, and professional administrative workspace. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Other appropriate responsibilities as assigned by the manager.

Experience, Education, Skills, and Knowledge :

High school diploma or equivalent required Solid clerical expertise General accounting knowledge Excellent customer service skills Experience with Equip and other dealer business systems is a plus Strong people and communication skills Ability to use standard desktop applications such as Microsoft Office Detail-oriented, professional attitude, and reliable Ability to multi-task Ability to operate basic office equipment Willingness and ability to work weekends as scheduled Valid driver's license required Driving record that meets Employer's insurance company requirements Comprehensive benefit package for full-time team members includes : Competitive bi-weekly wages Health, dental, and vision insurance 401(k) plan with company contributions Flexible Spending Account (FSA) & Health Savings Account (HSA) Paid Time Off (PTO) and Paid Holidays Company-paid short-term disability Life Insurance Team member discounts Access to additional voluntary insurance plans Employee Assistance Program (AEP) Company-provided uniforms About

TRU LAND

Equipment

TRU LAND

Equipment is a John Deere dealer with 18 locations in Indiana and Ohio that supplies and services a wide range of new and used equipment for residential, commercial and agricultural applications. We understand the unique needs and challenges that come with working your land, and we're dedicated to delivering solutions that exceed expectations. With every phone call, every visit, and every job well done, we're creating lasting partnerships built on trust.

Our Vision:

To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency.

Our Values Integrity :

Do the right thing

Trust :

Do what we say we are going to do

Simplify Business Transactions:

Easy to do business with

Urgency:

Engage with a sense of urgency

Respect and Teamwork:

Work together to solve our customer's needs

Imaginative Solutions:

Create solutions with thoughtfulness and purpose