Front Desk

Benefits:

401(k) matching Competitive salary 401(k) Employee discounts Paid time off About the

Role:

Join

PARKWAY ENDODONTICS INC

as a Front Desk team member in Middleburg Heights, OH, where you will be the welcoming face of our practice. This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing exceptional patient care and communication. A rewarding job with a great team to work with.

Responsibilities:

Greet patients warmly and assist them with check-in and check-out processes. Manage phone calls, schedule appointments, and handle patient inquiries efficiently. Maintain accurate patient records and ensure all information is up-to-date. Process payments and verify insurance information for patients. Coordinate with dental staff to ensure smooth patient flow and communication. Assist in managing office supplies and maintaining a clean, organized front desk area. Handle patient follow-ups and reminders to enhance patient satisfaction. Contribute to a positive team environment and assist with administrative tasks as needed.

Requirements:

High school diploma or equivalent; experience in a dental or medical office is a plus. Excellent communication and interpersonal skills to engage with patients and staff. Strong organizational skills and ability to multitask in a busy environment. Proficiency in using dental software and basic computer applications. Detail-oriented with a focus on accuracy in patient records and billing. Positive attitude and a genuine passion for helping others. Ability to work flexible hours, including evenings if needed. Knowledge of insurance policies and procedures is a plus. We have a second office in Middleburg Heights and some travelling is required

About Us:

PARKWAY ENDODONTICS INC

has been serving the Middleburg Heights community for over two decades, providing top-notch endodontic care. Our patients love us for our compassionate approach and state-of-the-art technology, while our employees appreciate the supportive work environment and commitment to professional growth.