Front Office Team

Front Office Team Kulick Dental Seven Hills, OH Job Details Full-time $18 - $25 an hour 2 days ago Benefits Dental insurance 401(k) Qualifications Direct patient care Phone communication Customer service English Administrative experience High school diploma or GED Medical administrative support Task prioritization Patient care Organizational skills Patient interaction Typing 1 year Entry level Office experience Client interaction via phone calls Full Job Description Front Office Team At Kulick Dental, our core mission is Healthier Lives through Healthier Mouths in Cleveland Ohio. We strive to deliver outstanding care that enables our patients to maintain their optimum oral health for their entire life, resulting in total patient health. As part of our team, you must be highly skilled in providing direct or indirect patient care. Values Every person in our company shares these innate Values that they express everyday (Oh, and if you fit here, you will exemplify each of these as well): Every interaction with us creates

JOY TEAMWORK

makes the dream work We surprise you by going

ABOVE AND BEYOND

When we say it, we are RELIABLE and we do it! We

INNOVATE

by trying new things A Day in the Life As a front office assistant at Kulick Dental, a typical day might include the following: Arriving 15 minutes early to huddle with your team to celebrate yesterday's wins, address the opportunities, and prepare for today's patients. You walked in prepared and ready! Working with a driven team Caring for patients who truly appreciate you Working in an office that is busy yet fun Treating every patient like your own mother Checking in between 20-30 patients each day Interfacing with patients through phone, email, and other platforms in a professional manner Multitasking between different roles at the same time Navigating solutions independently to serve patient requests Assisting with presenting treatment plans and financial agreements Assisting with all administrative tasks Answering phone calls and follow ups within regular business hours Following up on large cases to aid patients in financing options This role is for you if You love working in a fast pace, team driven environment You thrive when you know you are making a difference You enjoy direct communication You cannot live without knowing that you did the best for every single patient You absolutely love working in a team environment You prioritize your workload in an efficient manner You multitask and accomplish multiple projects at the same time Excellence in customer service drives you You are comfortable speaking in front of others or groups of people You demonstrate a positive attitude, self-motivation, organization, and resourcefulness You are driven by results, solutions, and impact This role is not for you if... You are not energized by working with and helping people You treat this position as a job and not a career You prefer working independently to collaborating with a team You need quiet and consistency to work your best

What Winning Looks Like:

We support you in winning by reviewing metrics related to production, periodontal & general treatment acceptance, product recommendation acceptance, and execution of auxiliary procedures and training to set you up to succeed! Seamless patient experiences are created for every patient every time You manage your workload in a fashion that eliminates the need to work outside of shift hours Deal Breakers Deal Breakers (If these don't fly, don't apply…and please don't lie): You must work 100% Value Fit You must be willing to work till 7pm at least twice a week You better love to laugh and desire the best for everyone around you! What's Next? Still want to join our team? Great! If you have 1 year of experience, enjoy working with driven team members and are looking to make a difference in the community, apply today! We take culture very seriously, and because of that, when it's right, it's right. If after reading the full job description you are thinking, "this sounds PERFECT for me," then we want to get to know you. When you join the team here at Kulick Dental you can expect every day to be a fun adventure that you get to experience with a driven group of really cool people. We strive to help our patients accomplish their dental goals and hope you will too. If we think you're a great fit, we will reach out to you within 3-4 days to set up an interview.

Job Type:

Full-time Pay:

$18.00 - $25.00 per hour

Benefits:

401(k) Dental insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Preferred)

Language:

English (Required)

Work Location:

In person