Administrative Assistant

We are currently looking for a self-motivated and organized individual to join our team as an administrative assistant/post sales associate. Our ideal candidate will be a self-motivated multi-tasker that can excel in a fast paced, solution driven team environment.

Job Description:

Entry level, Full-Time Administrative Assistant/Post Sales Associate who will be the first point of contact for our customers representing our company and our brand.

Job Duties:

Administrative Assistant:

Greet customers at the office and on the phone Answer phones, transferring to proper person or team as necessary Sort mail plus prepare and send weekly mail packet to SeaTac Lighting & Controls office Order office supplies/food/drinks and keeping storage room and kitchen organized and clean Stocking kitchen and filling fridge each morning, refilling coffee in cabinet, refilling coffee cups/lids/paper plates, etc. as needed Process Lunch-N-Learn Food requests from Sales Team (WWA receptionist is backup) Work with Covenant as needed on office technical issues affecting multiple people Keep all technology in the office working properly in the office and contacting the appropriate vendors as needed to keep everything running Changing out filters in all appliances as needed and making sure all appliances are working properly and updating warranties as needed.

Coordinating vendors:

Keep track of/making appointments and/or gathering quotes as needed for misc. office things needing completed (cleaning team, pressure washing, etc.) Serve as the back-up when the Customer Service team is overloaded Maintain sample matrix - update incoming and outgoing sample fixtures Participate in hosting company events as assigned based on coordinators needs Special projects/duties as assigned based on office needs

Shipping/Receiving:

Process deliveries received from FedEx, UPS, USPS, etc. Process shipments of product samples as requested by the sales team Maintain good rapport with freight carriers, first name basis, etc.

Post Close Sales:

Act as liaison between manufacturers, contractors, distributors, and Solus Lighting & Controls project managers Gather warranty information from source (contractor/end user, etc.) along with description of the issue, photos of damage, ship to information, fixture type, quantity, etc. Enter C4CS service ticket for Cooper Lighting Solutions warranty issues Track post sales issues in the Smartsheet Post Sales Log Clear communication and follow-up with distributors on next steps Work with your Solus Lighting & Controls project manager and salesperson, plus manufacturer, and contractor on labor claims Enter replacement orders Track manufacturer or rep replacement orders and send shipping information to customer to close out post sales cases

Job Qualifications:

Minimum of 2 years equivalent work experience Read, write, and speak fluent English. Have basic knowledge of math and be efficient with calculating numbers. Excellent written and verbal communication skills. Self-motivated, excellent with time-management and judgement with ability to follow directions with minimal supervision.

Software/Computer Skills:

Office Suite (Word, Excel, Outlook) with an aptitude for additional software programs. Sit for up to 7 hours continuously, lift up to 50 lbs., and look at computer screen for up to 2 hours continuously Confident and friendly disposition

Salary Range:

$20/hour - $22/hour

Job Benefits:

401K employer contribution when eligibility requirements are met. Vacation and Sick time accrual. If you feel you meet most these requirements and are looking to work in a fun, motivating environment where you can enhance your skills and grow your career, we invite you to apply today

Pay:

$20.00 - $22.00 per hour

Benefits:

Dental insurance Health insurance Health savings account Paid time off Tuition reimbursement Vision insurance

Work Location:

In person