Office Assistant (Part-Time)

Overview Karima Mental Health Services, LLC is seeking a dedicated and detail-oriented part-time Office Assistant to join our team in-person at our Conneaut Lake, PA office. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for providing exceptional customer service. This role is essential in ensuring the smooth day-to-day operation of our office, supporting administrative needs, and helping our clinicians focus on what matters most; serving clients. About Us Karima Mental Health Services provides trauma-informed care for adolescents, adults, and families navigating challenges such as trauma, anxiety, depression, grief, and relational concerns. We integrate science, compassion, and faith in our approach, offering specialized interventions including EMDR, polyvagal-informed therapy, parts work, and attachment-focused care.

Duties Manage front desk operations:

greeting clients, handling referrals, and ensuring a welcoming environment. Answer and direct calls using a multi-line phone system with professionalism and courtesy. Perform accurate data entry and maintain updated client and office records. Assist with filing, organizing documents, and ensuring HIPAA compliance. Support clients and staff through effective communication and problem-solving skills. Maintain calendars by scheduling appointments, managing cancellations, and coordinating clinician availability. Proofread documents to ensure accuracy and professionalism. Manage office inventory, supplies, and general organization. Collaborate with team members to support practice-wide projects and initiatives. Requirements Previous experience in an office, administrative, or receptionist role. Proficiency with Microsoft Office Suite and Google Workspace. Strong typing skills and attention to detail for accurate data entry. Familiarity with multi-line phone systems and excellent phone etiquette. Experience in medical or mental health reception preferred. Ability to work independently and as part of a collaborative team. Strong organizational and time-management skills. Why Join Us? At Karima Mental Health Services, we believe in restoring peace through compassion, science, and faith. By joining our team, you will be part of a supportive, mission-driven practice that values growth, integrity, and community care.

Job Type:

Part-time Pay:

$10.00 - $13.00 per hour

Benefits:

Flexible schedule Professional development assistance

Experience:

Administrative:

1 year (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Conneaut Lake, PA 16316 (Required) Willingness to travel: 100% (Required)

Work Location:

In person