Service Support Specialist

Who We Are Established in 1921, Walton's continues to be the leading provider of home comfort in Montgomery, Bucks, and Lehigh counties. What started as a gas station and car dealership has grown into a strong 100+ year-old company specializing in heating oil, propane, and motor fuel deliveries, as well as HVAC, natural gas and propane equipment sales and service. We strive to continue our historic growth by maintaining the most qualified team in the industry and surpassing our customers' expectations. We're looking for a Service Support Specialist to join our team. In this role, you will assist our billing and administrative operations — ensuring our service and installation departments run smoothly from job completion through final payment. If you are organized, detail oriented and enjoy supporting a team, we'd love to hear from you. What You'll Be Expected to Do Prepare accurate invoices for completed service and installation work, package and mail to customers in a timely manner. Maintain and update customer records in our CRM software to ensure data integrity across departments. Register newly installed equipment with manufacturers and apply for rebates and extended warranties on behalf of customers. Manage and process all applicable financing paperwork Provide administrative support to various departments as needed. Why You'll Love Working for

Us:

As a family owned and operated fourth generation business with a values-oriented culture, we offer a competitive compensation and benefits package including 401K, Medical/Dental insurance, short-term disability, life insurance, and paid time-off. Other perks you'll enjoy include: Education and growth opportunities to talented and ambitious employees Company events for employees and their families Employee Discount Qualifications Strong attention to detail and accuracy Experience with billing, invoicing, or other administration Ability to manage multiple tasks and deadlines Clear communication skills, written and verbal

Microsoft Office Word, Excel, CRM Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Ability to

Relocate:

Lansdale, PA 19446: Relocate before starting work (Required)

Work Location:

In person