Plant Support Representative

At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world. Reimagine What's Possible Air Products and Chemicals, Inc., a Fortune 500 manufacturer of industrial gases, has an immediate opening for a Plant Support Representative at our Corporate Headquarters in Allentown, Pennsylvania. The Equipment Sales and Plant Services (ESPS) business offers equipment and services to Air Products joint ventures and third-party customers globally. The position will be responsible for the development of proposals and management of orders for the Plant Support business. The incumbent will work with a host of internal teams including Marketing, Business Development, Accounting, Legal, Project Development, Engineering and Operations.

PRINCIPAL ACCOUNTABILITIES

Commercial Prepare customer proposals including commercial and technical aspects for field services and parts orders. Drive Customer Lifecycle Focus by following up with customer orders, developing customer relationships and growing business opportunities. Customer engagement Execution For parts orders, manage the order from receipt of customer order through invoicing and profitability reporting. Create and manage project schedules and budgets for service orders and projects. Service order and project support may also include ordering parts, identifying and scheduling internal/external resources, managing labor hours charged to SAP and customer invoicing. Responsible for reporting lessons learned and final profitability when closing out orders. Other duties as assigned, including spare parts projects, large plant projects, and business improvement projects/initiatives. Travel as required. 10%-15% of the year. Work Processes Evaluate inbound customer RFP's and Purchase Orders for Spare Parts Open, manage, and close transactions in SAP for parts, services, and new equipment. Maintain relationships with suppliers, request quotations, issue purchase orders, track parts orders and receipts, and resolve any vendor invoicing issues. Work with Air Products warehouse/Materials Management team to monitor inventory levels, consolidate customer orders, and prepare shipping documentation. Create, manage and close CRM opportunities and maintain accurate record keeping for all opportunities. Gather, organize and evaluate drawings and technical documentation.

QUALIFICATIONS

Minimum BS. Engineering preferred. Finance, Economics, English considered 0-2 years sales and execution experience Strong communication and interpersonal skills Organizational skills Time management/ability to prioritize Proactive Adequate technical aptitude to understand process and customer technology What's In It for

You:

At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees. Check out some of our benefits below! (benefits should be modified for Union positions) Affordable Medical, Dental and Vision Insurance (day 1 of employment) 401k with 100% vested company core and match Paid Vacation, holidays + sick time Paid Parental leave Backup Child and Adult Care benefit Adoption assistance Flexible spending accounts (medical, dependent daycare) Life Insurance (AD&D- Paid for by Air Products), Supplemental AD&D Legal Plan & Identity theft coverage EAP (Employee Assistance Program) Many more supplemental benefits available #LI-MO2 #INDGEM We are the world's largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products. We offer a comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and also be 100% vested in your retirement benefits on your first day of employment. We are an Equal Opportunity Employer (U.S.). You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status. Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail us at talent@airproducts.com. General application status inquiries are not answered by this mailbox rather you'll receive an e-mail directly from our Career Center and/or the Talent Acquisition Specialist. Employee and Applicant Rights Behind every success and innovation that has made a difference in the world, you will find a team of passionate people who helped make it possible. At Air Products, our talented people help each other and our customers thrive. To our colleagues, we are valued and respected teammates. To our customers, we are partners in creating value. To our communities, we are caring, involved neighbors and committed stewards of the environment. Register for Job Alerts Follow these simple steps: 1) Register by clicking 'Join our Talent Network' at the top of this page, where you can create your account. 2) Sign up for 'job alerts' to stay informed of vacancies based on your skillset and location preferences. Air Products is in every corner of the globe. Our team has over 21,000 people in over 50 countries, and we are one of the world's leading industrial gas companies. We can offer opportunities like no other―and as we grow, so can you.