Job Description
Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP). Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting. ABOUT The Office Assistant plays an integral role in supporting the daily operations of TJC North. This individual will contribute to the daily operations of the site, including opening and closing the building and serving as the primary point of contact for students, staff, and visitors during their shift. The ideal candidate should have excellent communication and customer service skills and a strong attention to detail. This position requires availability between the hours of 5 pm - 9 pm, Monday through Thursday.
WHAT YOU WILL DO ESSENTIAL FUNCTIONS AND DUTIES
Responsible for opening the building during assigned shifts, ensuring safety protocols are followed. Performs routine walkthroughs, ensuring the building is safe, clean, and operational, and reports issues to appropriate personnel. Serves as the initial point of contact for TJC North by answering phones, greeting visitors, managing the department email inbox, and working with various departments within TJC. Performs office duties such as managing building signage, ordering and storing supplies/swag, copying, printing, and maintaining an organized workspace. Assists with events relating to academic programs, workshops, or other special events at TJC North. Coordinates with faculty and staff to address program needs during operational hours. COMPETENCIES
Knowledge, Skills, and Abilities Collaboration/Teamwork, Customer Service, Interpersonal Skills, Multi-tasking, Organizational Skills, Problem-solving, Time Management, Typing/Word Processing SUPERVISORY RESPONSIBILITIES
No direct supervision Work Environment:
Work may be required outside of normal business hours and is performed in an environment that may include regular exposure to animals. Physical Demands:
Sitting, walking, standing, repetitive typing, lifting (~35lbs) Travel Required:
No If travel is required, the candidate must have and maintain a current, valid Texas driver's license and an acceptable driving record. WHO YOU ARE QUALIFICATIONS
Required Education High School Diploma or equivalent Required Experience One year of experience in an administrative, customer service, or campus support role Preferred Experience Two years of experience in an administrative, customer service, or campus support role Additional Job-Specific Requirements This position is located at TJC North in Lindale This position requires the flexibility to work varying shifts, including early mornings, evenings, and weekends, as needed Strong communication skills (written and verbal) Basic computer skills, including email, Microsoft Office, and familiarity with office equipment (e.g., printers, phones) Ability to work independently, manage time effectively, and handle multiple tasks Customer service skills with a friendly, approachable demeanor ADDITIONAL INFORMATION EXPECTATIONS
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Will have contact - in person, by email, or by phone - with staff, students, and the general public. Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities. Regular and punctual attendance is an essential function of each employee. NOTE:
With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above, including essential tasks requiring specific physical demands. This is a security-sensitive position. Candidates will be subject to a criminal background check.
