Administrative Assistant

Job Overview Harbor Truck & Trailer are seeking a detail-oriented Administrative Assistant to support daily office operations. This role is TWO days in office (16 hours) which will be Monday and Friday each week. The other hours are flexible and can be done remotely from home. Familiarity with

NAPA TRACS

shop management software is preferred, but training can be provided for the right candidate. Administrative & Operations Support Assist with day-to-day administrative tasks and office organization Prepare job information, documentation, and records for invoicing review Maintain accurate digital files, folders, and internal trackers Create, format, and update Word, PDF, and Excel documents Update customer, job, and service records across internal systems Update multiple social media pages across different platforms Be very familiar with QuickBooks online software Inventory parts and stock items on in-person days Communication & Coordination Monitor and organize email inboxes Respond to routine customer and vendor inquiries using provided templates Flag urgent, financial, or time-sensitive items for management review Assist with scheduling, reminders, and confirmations Systems & Workflow Support Update job notes, attach documents, and track job status in shop and service management systems (including

NAPA TRACS

) Ensure records are complete, accurate, and properly documented Support consistency across workflows and processes Qualifications Strong organizational and time-management skills Excellent written and verbal communication Comfortable learning and using multiple software systems Experience with administrative or office support roles Familiarity with service-based or trade businesses is a plus Experience with shop management software (NAPA TRACS, Mitchell 1, etc.) is preferred but not required Reliable transportation for weekly in-office day Ideal Candidate This role is ideal for someone who: Is detail-oriented and dependable Enjoys structured, behind-the-scenes work Communicates clearly and asks questions when unsure Can manage multiple tasks without losing accuracy

Pay:

$20.00 - $25.00 per hour

Benefits:

Flexible schedule

Work Location:

Hybrid remote in New Castle, PA 16101