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Job Description
Clerical Support Advocatia Lake Bluff, IL Job Details Part-time | Full-time $15 - $17 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Flexible schedule Life insurance Qualifications Office activity coordination Phone communication Inventory management Scanning Phone call screening Attention to detail Fax machines Data entry Telephone systems Multi-line phone systems Faxing Full Job Description Job description Advocatia is a mission-based organization that connects individuals to the benefits they need. We leverage our proprietary technology to help clients streamline their screening and enrollment processes so individuals can access the benefits. We are looking to enhance the efficiency of our team by adding a dynamic, responsible, and organized team member to perform a variety of administrative tasks that are vital to keeping our busy team running smoothly. This team member will provide support to our managers and employees, assisting in daily office needs and managing our company's general administrative activities. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like, Gsuite, MS Excel and office equipment. If you are a self-starter, organized and ready to grow with our team this is the job for you! Essential Duties & Responsibilities Answer and direct phone calls Screen patients for government programs and transfer to specialist Scan documents Verifying payments and data entry Provide general support to visitors Work cooperatively with the team Handle all outgoing and incoming mail Manage collection of documents for shredding Maintain office supplies inventory Required Qualifications We are looking for someone who has: Ability to answer multiple phone lines, and take accurate phone messages Excellent communication skills - written and verbal Experience in customer service Excellent follow-up/attention to detail Organized, motivated and flexible Ability to work independently, prioritize and multitask Dependable transportation to and from the office is required Working knowledge of office equipment, like printers and fax machines, and office management systems/procedures In addition to the above, responsibilities may be expanded depending on the interest of the candidate. Preferred Qualifications Basic customer service Advanced reasoning and decision-making skills Detail-oriented and able to follow instructions Ability to work in a team environment Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) About Advocatia At Advocatia, our mission is to meaningfully impact financial stability and improve health outcomes in our customer's communities by creating technology that simplifies the benefits identification and enrollment process. Through our proprietary platform and technology-enabled services, we assist with the process of screening, applying, and enrolling into public benefits nationwide. We have offices in Nashville and Chicago with several team members working within clients' communities or fully remote.
Pay:
$15.00 - $17.00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Vision insurance Ability to