Office Secretary

Bayville, NJ Part time/Per Diem About Us Resolve Pest Management is a trusted, family-owned pest control company serving Ocean and Monmouth Counties. We are seeking a highly organized, detail-oriented Office Secretary to support our team and keep our operations running smoothly. This is a key role in our busy office, with opportunities for growth and advancement. If you are proactive, customer-focused, and thrive in a fast-paced environment, we would love to hear from you. Responsibilities Answer incoming phone calls and provide excellent customer service Respond to emails and manage daily correspondence Schedule and manage appointments for technicians and field staff Coordinate technician routes and handle same-day schedule changes as needed Process customer payments and manage service agreements Organize, file, and maintain important documents and records Provide appointment reminders and customer follow-ups Transcribe meeting notes and maintain accurate records Manage office inventory and supply orders Assist with office management tasks, including equipment maintenance requests Greet and assist visitors to the office Support day-to-day operations and administrative tasks as needed Requirements and Qualifications Familiarity with pest control or home service industries is a plus (HVAC, landscaping, plumbing, etc.) Experience managing technician schedules and emergency service requests is a plus Strong organizational skills with excellent attention to detail Previous experience in an administrative or secretarial role is preferred Excellent written and verbal communication skills Exceptional phone etiquette and customer service skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ability to handle high call volumes while staying organized and professional Strong problem-solving and time management skills Quick and accurate typing skills Ability to work independently and as part of a team Positive attitude and professional appearance High school diploma or equivalent preferred Must pass a pre-employment drug test and background check What We Offer Competitive pay based on experience Part time/Per Diem hours Opportunities for career growth and advancement Paid training and ongoing support Positive, family-oriented company culture Schedule Monday to Saturday How to Apply Please email your resume to resolvepestmanagement@gmail.com. For questions, call us at 732-527-5770. Join a company where your organizational skills and customer service can make a real difference every day. Apply today and grow your career with Resolve Pest Management.

Job Types:

Part-time, Temporary Pay:

$16.00 - $18.00 per hour

Work Location:

Hybrid remote in Bayville, NJ 08721