Remote Housing Coordinator

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Remote Housing Coordinator

SCHEDULE

: Mon - Fri 11:00 PM-8:00 PM EST (Subject to change based off of business needs)

PRIMARY PURPOSE

: To coordinate customized temporary housing solutions for displaced policyholders in a fast-paced, service-driven environment.

This role demands strong communication, research, negotiation, and multitasking skills to ensure insureds are matched with suitable like, kind, and quality accommodations.

The Housing Coordinator serves as both a client advocate and housing specialistblending empathetic support, strategic property research, and lease coordination to secure safe, comfortable, and comparable housing while delivering an elevated service experience with urgency and professionalism.

ESSENTIAL

FUNCTIONS and

RESPONSIBILITIES

+ Support and promote Sedgwick's mission, strategic vision, and value proposition to adjusters and policyholders. + Serve as a key point of contact for policyholders during their relocation, ensuring consistent communication, clear expectations, and empathetic support. + Qualify housing needs by gathering details about the insured's lifestyle, household makeup, accessibility needs, pet considerations, and preferred amenities. + Conduct detailed market research using listing platforms, vendor databases, and internal tools to locate viable, like-kind-and-quality housing options. + Collaborate with corporate and independent housing vendors, landlords, and leasing agents to secure short-term rentals under time-sensitive circumstances. + Apply negotiation skills to secure favorable lease terms, maximize policy benefits, and stay within Additional Living Expense ( ALE ) guidelines. + Customize housing options that align with both policy coverage and the insured's expectations-balancing budget, availability, and quality. + Maintain high touch service throughout the policyholder's stay, proactively resolving issues and supporting lease extensions, furniture adjustments, and service needs. + Draft To view full details and how to apply, please login or create a Job Seeker account