Travel Analyst II

Travel Analyst II — Torrey Pines / Poway, CA (Hybrid) Job Summary We are hiring a Travel Analyst II for a contract opportunity supporting a leading technology company in the Torrey Pines / Poway, CA area. In this role, you'll serve as the Travel & Expense Card Program Administrator, managing the day-to-day corporate travel card program, resolving cardholder issues, and acting as the main liaison between the bank and employees who travel frequently. This is a great fit for someone with a finance/accounting or admin background who is customer-focused, detail-oriented, and comfortable handling sensitive issues with poise — travel disruptions can make for frustrated employees, so a thick skin and steady, professional demeanor go a long way in this role. Hybrid schedule with 1 day work-from-home per week. Key Responsibilities Review and approve new travel card requests, applications, and account closures. Answer questions and resolve issues from cardholders and program administrators. Grant credit limit exceptions and open/close expense category types for cardholders as needed. Provide advanced, final-tier support to company travelers. Oversee vendor relationships with travel agencies and troubleshoot related issues. Collaborate with financial institutions to resolve moderately complex issues and implement best practices. Perform program audits to ensure business processes are followed. Assist employees with fixing expense reports in Concur. Assist in training and supporting Program Administrators on day-to-day card program management.

Location:

Torrey Pines, CA (Hybrid — Poway, 1 day WFH/week); local San Diego candidates only

Assignment Duration:

6-8 months (starting with a 6-month term) Required Qualifications and Skills Bachelor's degree and 3+ years of progressive experience in accounting or a related field (equivalent experience may substitute for degree). General understanding of treasury policies and procedures, and the inter-relationship between treasury, insurance, finance, and accounting. Ability to develop solutions to problems of moderate scope and complexity. Ability to maintain confidentiality of sensitive information. Strong interpersonal and written communication skills, able to interface with all levels of employees including senior management. Ability to accurately document and maintain records and files. Good computer skills with proficiency in spreadsheets (Excel) and internet banking applications/platforms. Ability to work independently and as part of a team, including extended hours as required. Customer-focused with strong attention to detail and the ability to stay composed when handling frustrated travelers. Preferred Qualifications Prior experience with expense reports, travel reimbursement, or corporate card program management. Admin experience with a similar scope of responsibility. Familiarity with Concur or similar travel & expense management systems.

Pay:

$78,000.00 - $82,000.00 per year

Benefits:

401(k) On-the-job training Work from home

Experience:

accounting, finance, or related: 5 years (Required) customer service or employee support: 4 years (Required) managing corporate travel and expense programs: 4 years (Required) using Concur or a similar expense management system: 2 years (Required)

Work Location:

Hybrid remote in San Diego, CA 92121