Office Administrative Assistant

Job Overview:

We are seeking a dynamic and highly organized Office Administrative Assistant to join our team! We are looking for a dependable and organized Office Assistant to join our growing team. This role supports daily office operations and ensures our caregivers and clients receive the high-quality service we are known for. This vital role offers an exciting opportunity to support daily office operations, ensure smooth communication, and enhance overall office efficiency. The ideal candidate will be energetic, detail-oriented, and possess excellent multitasking abilities. You will serve as the first point of contact for visitors and callers, manage administrative tasks with precision, and contribute to a positive and productive workplace environment. If you thrive in a fast-paced setting and enjoy providing exceptional customer service, this position is perfect for you!

Responsibilities include:

Recruiting and onboarding caregivers Recruiting and onboarding new clients Scheduling caregiver shifts and monitoring availability Data entry and maintaining accurate records Handling inbound and outbound calls Conducting site visits at clients' homes as needed Maintaining client and caregiver files Sending emails and professional communication on behalf of the agency Assisting with compliance documents and audits Updating caregiver payroll information in Homebase when needed Assisting with HHA Exchange tasks and weekly utilization checks Managing office supplies and inventory Supporting leadership with day-to-day tasks and special projects Greet visitors and manage front desk responsibilities with professionalism Operate multi-line phone systems, answer inquiries, and direct calls efficiently using proper phone etiquette Maintain organized filing systems, including digital files using Google Workspace and Microsoft Office applications Perform data entry, proofread documents, and ensure accuracy in all clerical tasks Manage appointment scheduling and calendar coordination for staff or management Handle correspondence, emails, and incoming mail promptly and accurately Assist with office management duties such as supply inventory, equipment maintenance, and general organization Provide exceptional customer support by addressing inquiries promptly and courteously Perform light bookkeeping tasks including invoicing, billing, or tracking expenses

Ideal Candidate:

Must be able to work a computer beyond basic level Must have reliable transportation Mileage will be reimbursed for any required task over a 5 mile commute Strong communication skills Comfortable in a fast-paced environment Reliable, detail oriented, and able to multitask Professional and great with people Experience in home care or healthcare administration is a plus but not required

Experience:

Proven office experience with a strong background in administrative support roles Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) Strong organizational skills with the ability to prioritize tasks effectively in a busy environment Experience in customer service or customer support roles demonstrating excellent communication skills Previous experience as a receptionist—dental or medical receptionists preferred—demonstrating strong phone etiquette and professionalism Clerical experience involving data entry, filing, proofreading, and document management Personal assistant or office management experience is a plus but not required Join us to be part of a vibrant team dedicated to creating an efficient and welcoming environment! We value energetic professionals who are eager to contribute their skills while growing their careers. This paid position offers the chance to develop valuable administrative expertise while supporting our organizational success.

Pay:

From $15.00 per hour

Work Location:

In person