Service Coordinator

Service Coordinator Brentwood, TN 37027 $55,000

• $65,000 a year
• Full-time $55,000
• $65,000 a year
• Full-time Service Coordinator /

Dispatcher Location:

Brentwood, TN Company:

Homelift Elevator Employment Type:

Full-Time About the Role We are looking for a highly organized and customer-focused Service Coordinator / Dispatcher to join our team. This role is responsible for coordinating service calls, dispatching technicians, managing customer communication, and ensuring efficient daily operations. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities at once. Responsibilities Schedule and dispatch service technicians for maintenance and repair calls Coordinate daily technician routes and adjust schedules as needed Communicate with customers regarding service updates, arrival times, and job status Create and manage work orders in Salesforce Process invoices, purchase orders, and service-related documentation in QuickBooks Maintain accurate customer records and service history Monitor technician productivity and job completion Assist with parts coordination and service follow-up Handle incoming phone calls and emails professionally Support the service department with administrative tasks and reporting using Microsoft Office programs Qualifications Previous dispatching, service coordination, or customer service experience preferred Experience with Salesforce, QuickBooks, and Microsoft Office Suite required Strong multitasking and organizational skills Excellent communication and phone etiquette Ability to work under pressure and manage changing priorities Detail-oriented with strong problem-solving skills Experience in construction, mechanical, HVAC, elevator, or service industries is a plus What We Offer Competitive pay based on experience Paid time off and holidays Opportunities for growth and advancement Team-oriented work environment Stable, fast-growing company

Pay:

$55,000.00

• $65,000.

00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person