Check-In Coordinator

JOIN OUR TEAM

Position:

Check-In Coordinator Setting:

Outpatient private practice

Specialty:

Orthopedics, Sports Medicine Location:

Kimball, TN (30 min from Chattanooga)

Company Story:

Why You'll Love Working Here Imagine walking into a clinic where your expertise is valued, your ideas matter, and your growth is a priority. At Southern Rehab Physical Therapy, you'll join a team that combines cutting-edge care with a warm, community-focused environment. This isn't just another clinic; it's a place where you can build a career you're proud of. What Makes Us Different Rooted in the

Community:

Serving patients for over 20 years, we've built a reputation for trust and excellence. Space for

Creativity:

Our spacious facility is designed to give you room to innovate and deliver care that goes beyond the ordinary.

Collaborative Culture:

Work alongside experienced clinicians who share your passion for helping patients thrive.

Professional Development:

Opportunities for mentorship, specialty certifications, and leadership roles.

Job Overview & Work Site:

Check-in Coordinator Job Duties:

Checking-in current patients in electronic medical record system (WebPT) and notifying therapist/assistant Initial evaluation check-in procedures including: scanning documents, providing necessary paperwork, updating WebPT, rooming patients and clearly communicating with therapists. Reviewing financial policy/insurance benefits, explaining to patients their financial responsibility and any limitations Reviewing cancellation/no show policies and fees Accepting patient payments and providing receipts Monitoring and working fax server email throughout the day (printing, scanning into WebPT as indicated, forwarding emails to staff) Maintaining patient charts, re-filing, pulling charts for each day

All Front Office Staff Job Duties:

Answering phones, document calls, cancellations, no shows etc Accepting and scheduling new referrals via phone Monitoring and calling patient no shows within 10 min of appt time with appropriate documentation Scan/fax documents per therapist request Opening or Closing duties depending on work schedule Monitor front office "tasks" and make follow up calls as advised by office manager

Benefits:

Benefits for Full-Time Employees include: Loan assistance program Medical/Dental/Vision insurance 401K with 50% employer match up to 6% per check Paid holidays Paid time off Full-time benefit options start at 30 hours per week Company-paid employee life insurance Voluntary life insurance options Short and long-term disability options Employee assistance program (including mental health services) Benefits for Part-Time Employees include: Paid time off Holiday pay 401K with 50% employer match up to 6% per check

License & Experience:

Requirements:

Organized, Punctual, Dependable Able to effectively communicate with front office staff, therapists, and patients Team-oriented (able and motivated to work with office staff, therapists etc) Ability to multi-task with accuracy and efficiency

Schedule:

Our therapists treat patients from 7:30 am to 6:00 pm Monday-Thursday and 7:30 am to 5:00 pm on Fridays. A front office staff member must always be present to maintain the schedule, accept payments, and answer phone calls. We strive to ensure a fair work schedule for all front office staff members while maintaining adequate coverage. This position is 5 days a week (40 hours).. Each full day has a 1 hour unpaid

Professional Development: