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Donor Support Officer

Job

WKNO TV/FM

Memphis, TN (In Person)

$39,000 Salary, Full-Time

Posted 6 days ago (Updated 15 hours ago) • Actively hiring

Expires 7/14/2026

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Job Description

Job Summary We are seeking a passionate and proactive Donor Support Officer to join our dynamic team dedicated to advancing our mission through strategic fundraising and relationship building. In this vital role, you will serve as a key point of contact for donors, supporters ensuring their experience with our organization is engaging, personalized, and impactful. . This paid position offers an exciting opportunity to make a meaningful difference while developing your skills in nonprofit management and strategic outreach. Basic Duties/Responsibilities
  • Assist with premium acquisition and fulfillment.
  • Provide superior customer service to make donor inquiries and requests.
  • Prepare member mailings including donor acknowledgments and gift fulfillment.
  • Serve as Pledge Coordinator during on-air campaigns as scheduled.
  • Work with various vendors, maintain department inventory, track expenses, and process departmental invoices.
  • Work flexible shifts including nights and weekends during fundraising periods.
  • Computer entry, and research of donor data.
  • Work cooperatively with others to further the mission and goals of WKNO.
  • Other job-related functions as assigned.
  • Perform all duties in accordance with WKNO policies. Minimum Job Specifications
  • Minimum 1-3 years' experience required in CRM Data Base, Microsoft Office Suite, Excel spreadsheet, record keeping, clerical and customer service.
  • Excellent oral and written communication skills (including telephone and e-mail).
  • Computer skills and willingness to learn software required
  • Good organizational skills and attention to detail a must.
  • Excellent public relations skills required.
  • Inventory control experience helpful.
  • At times may have to lift up to 40 pounds
Job Type:
Full-time Pay:
$38,000.00 - $40,000.00 per year
Benefits:
403(b) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person