Office Services Associate

Description We are looking for a detail-oriented Office Services Associate to support day-to-day back-office operations for a client site in Austin, Texas. This is a Contract position that plays an important role in keeping document production, mail handling, and related office support services running smoothly in both physical and digital environments. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage multiple priorities in a fast-paced setting while maintaining accuracy and confidentiality.

Responsibilities:

• Manage daily office support tasks such as copy, print, scanning, intake, and mail distribution activities in accordance with site procedures.
• Review incoming job requests for completeness and accuracy before starting work, ensuring instructions and deadlines are clearly understood.
• Record completed and in-progress assignments using designated logs to maintain accurate tracking of office services activity.
• Organize assignments by urgency and service commitments so work is completed and delivered within agreed timeframes.
• Communicate proactively with clients and leadership regarding request status, scheduling concerns, or issues that may affect turnaround times.
• Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep machines operational.
• Conduct quality checks on completed work, including personal output and team-produced materials when needed, to ensure accuracy and presentation standards.
• Handle confidential documents with care, follow all company and client policies, and use materials and equipment responsibly and efficiently. Requirements
• High school diploma or equivalent required.
• At least 1 year of experience in office services, copy center, mailroom, or similar administrative support work, ideally within a legal, banking, or large corporate environment.
• Strong customer service and communication skills with the ability to build positive working relationships across diverse teams and client groups.
• Familiarity with general back-office operations, including document handling, scanning, reprographics, and mail processes.
• Ability to stay organized, manage competing priorities, and meet deadlines in a high-volume environment.
• Comfortable working with sensitive or confidential information while exercising discretion and sound judgment.
• Basic problem-solving skills, including the ability to resolve routine equipment or workflow issues and escalate concerns when appropriate.
• Ability to lift up to 50 lbs.

regularly and work effectively as part of a team with a proactive, dependable attitude. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .