Administrative Assistant

We are looking for a Part Time (20-25 hours a week) Administrative Assistant to join our team in Forney, Texas. This is a contract position with the potential for long-term employment, offering an excellent opportunity for candidates seeking career growth. The role involves a variety of administrative and customer service tasks to support daily operations effectively.

Responsibilities:

• Handle incoming and outgoing calls to assist customers with inquiries and account-related concerns.
• Process customer payments accurately and ensure proper documentation.
• Create and manage customer accounts, ensuring data is entered correctly and updated as needed.
• Scan, organize, and save important documents in digital formats for easy accessibility.
• Provide excellent customer service by addressing questions and resolving issues promptly.
• Maintain accurate records of transactions and account activities.
• Communicate effectively through email correspondence to provide updates and follow-ups.
• Support the billing process by learning and utilizing the company's billing program.
• Collaborate with team members to ensure smooth administrative operations.
• Uphold a high standard of professionalism and confidentiality when handling sensitive information.