Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Front Office Specialist II
Job
Confidential
Houston, TX (In Person)
$50,908 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
43
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
POSITION SUMMARY ESSENTIAL DUTIES & RESPONSIBILITIES
Reception and Guest Experience- Serve as the primary point of contact for all office visitors and guests.
- Greet and assist visitors in a professional and welcoming manner.
- Notify staff members when visitors arrive.
- Maintain a professional and organized reception area at all times.
- Ensure visitors are directed appropriately according to office procedures. Phone and Communication Management
- Answer incoming calls through the firm's phone system.
- Transfer calls to the appropriate department or staff member.
- Assist callers with general inquiries and route calls as needed.
- Maintain accurate call logs or message tracking when required.
- Provide consistent and professional phone etiquette as a representative of the firm. Administrative and Scheduling Coordination
- Schedule interviews for hiring managers and the Human Resources department.
- Coordinate vendor appointments and office service visits.
- Track front office administrative projects and assignments.
- Follow established Front Office Standard Operating Procedures (SOPs) for daily operational processes.
- Assist with internal coordination tasks as assigned by HR leadership. Expense and Budget Support
- Collect and track departmental receipts from appropriate staff members to ensure timely and accurate expense submissions.
- Upload and reconcile office and departmental expenses in accordance with company policy and submission deadlines.
- Maintain organized documentation of receipts and expense records for internal tracking and reporting.
- Partner with accounting or finance team members to ensure expense documentation is complete, accurate, and compliant with company financial procedures.
- Assist with tracking administrative or event-related expenditures as needed. Event and Employee Engagement Coordination
- Plan, organize, and execute company-wide events including holiday celebrations, employee recognition programs, and team-building activities.
- Create and maintain a monthly company event and employee engagement calendar to coordinate internal activities and initiatives.
- Collaborate with leadership, Human Resources, and the marketing team to support employee engagement initiatives and workplace culture development.
- Contribute creative ideas and initiatives designed to foster team morale and promote a positive workplace culture.
- Manage event logistics including: Budget tracking, Vendor coordination, Catering arrangements, Venue coordination when applicable, Decorations and event materials.
- Assist with internal promotion of company events and engagement initiatives. Marketing and Communication Support
- Collaborate with marketing team members to support internal and external communications related to company initiatives and announcements.
- Assist in developing announcements, flyers, and visual materials supporting workplace events and company communications.
- Contribute ideas for internal branding, employee newsletters, and cultural initiatives that enhance employee engagement.
- Maintain the firm's LinkedIn page by updating content related to new hire announcements, company events, workplace initiatives, and photos and videos highlighting firm culture.
- Support employer brand reputation efforts by assisting with monitoring and maintaining the firm's presence on Glassdoor and other job board platforms, including reputation management and response coordination when appropriate. Office Operations Support
- Maintain the professional appearance and organization of the reception area and front office spaces.
- Assist with coordinating front office operational needs to ensure a professional environment.
- Provide administrative support to the Human Resources department when needed. Operational Backup Support
- Provide support to the Office Clerk when necessary.
- Assist with mail distribution or package handling during coverage periods.
- Coordinate shared front office responsibilities to ensure consistent operational support.
OR OCCASIONAL DUTIES 1.
Travel/errands for events and preparation for office meetings 2. Office cleaning after firmwide event or third partyREQUIRED QUALIFICATIONS
Education- Professional demeanor and presentation.
Certificates / Licenses
Technical Skills Core CompetenciesPHYSICAL REQUIREMENTS
- Ability to sit, stand, and walk for extended periods throughout the workday.
- Frequent use of standard office equipment including computers, printers, and phones.
- Occasional lifting or moving of packages or office materials up to approximately 20 pounds.