Office Services Associate

Description We are looking for an Office Services Associate to support daily back-office operations for client teams. This is a contract position with the potential to become a longer-term opportunity based on business needs and performance. The role focuses on copy, mail, scanning, and related office support services in a fast-paced office setting, while maintaining accuracy, confidentiality, and strong customer service.

Responsibilities:

• Manage incoming office service requests by reviewing instructions, confirming job details, and recording work accurately in designated logs.
• Complete copying, scanning, mail handling, and document intake tasks in line with established service standards and turnaround expectations.
• Organize assignments by urgency and workflow requirements to ensure projects are processed and delivered on schedule.
• Communicate promptly with clients and leadership regarding deadlines, status updates, or issues that may affect completion of work.
• Perform routine quality checks on completed materials to maintain consistency, accuracy, and a clear presentation.
• Resolve basic equipment and machine issues when possible and escalate more complex problems to the appropriate support contact.
• Support additional front-of-house or office operations needs, such as reception, hospitality, and audio/visual assistance, as required.
• Handle confidential records and sensitive information with discretion while following company policies and operational procedures.
• Load and replenish paper, supplies, and related materials for office equipment, and assist with physically moving items up to 50 pounds when needed. Requirements
• High school diploma or equivalent is required.
• At least 1 year of office services or administrative support experience, ideally within a legal, banking, or large corporate environment.
• Working knowledge of copy, mail, scanning, and general back-office support procedures.
• Strong customer service and communication skills with the ability to work effectively with clients and internal teams.
• Proven attention to detail, sound organizational ability, and the capacity to manage multiple deadlines in a busy setting.
• Ability to make informed decisions independently while adhering to established policies and business guidelines.
• Experience handling confidential documents with professionalism and discretion.
• Ability to work collaboratively, solve routine operational problems, and recognize when escalation is necessary.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .