Sign Shop Assistant - Front of House

Job Summary:

We are seeking a part-time Front of House Assistant to support the daily operations of our busy sign shop. This role requires someone who thrives in a fast-paced, fluctuating environment and can juggle multiple tasks with strong communication and organizational skills. You will serve as the first point of contact for customers and play a key role in coordinating projects, managing communications, and ensuring smooth workflow throughout the shop. Responsibilities Greet customers, answer phone calls, and respond to emails promptly and professionally Manage customer projects and track progress with accuracy and attention to detail Perform administrative tasks, including data entry, record keeping, and file organization Coordinate job schedules, manage office supplies, and support daily office operations Use Microsoft Office applications (Excel, Word, Outlook, etc.) for documentation and tracking Assist with estimates, invoicing and payments using QuickBooks Manage all steps of permit applications Design, print, and cut, laminate vinyl for signs as well as application Assist with other duties around the office Maintain a clean and organized workspace in both office and shared shop areas Communicate effectively with a non-fluent English-speaking owner and bilingual clientele Adapt to varying levels of workflow—from high-volume days to slower periods Lift and move heavy boxes or materials as needed Must have reliable personal transportation Experience 1+ year of experience in administrative or customer service roles (preferred, not required) Signlab or similar software is a PLUS Strong organizational and time-management skills Proficiency in Microsoft Office (Excel, Word, Outlook, etc.) Proficiency in QuickBooks Ability to work independently and adapt in a dynamic environment Bilingual candidates encouraged to apply

Preferred Traits:

Friendly, patient, and adaptable personality Self-motivated and detail-oriented Willingness to learn and take initiative If you are reliable, organized, and thrive in a flexible, fast-moving environment, we'd love to hear from you. Your role will be essential to supporting our team and serving our customers effectively.

Job Type:

Part-time Pay:

From $13.00 per hour People with a criminal record are encouraged to apply Shift availability: Day Shift (Required) Ability to

Commute:

Killeen, TX 76543 (Required)

Work Location:

In person