CITY OFFICE CLERK

As an office clerk at City of Malakoff, you will ensure the day-to-day operations of our organization run smoothly. Your main responsibilities will include entering data, organizing files, and supporting the administrative team along with support to Public Works Department and the Police Department. We're looking for someone who thrives in a structured environment, pays close attention to detail, and is proficient with basic computer applications. Essential Functions- Responsibilities and duties may include, but are not limited to the following: Answering the phone and transferring calls as needed Creating documents, maintaining databases and sending memos and emails Collecting, filing, and organizing office documents, such as reports and confidential records Managing digital document filing, including encrypted documents and email correspondence Assisting with accounts payable and accounts receivable, including simple bookkeeping tasks Maintaining day to day operations of the Utility Data System (updating, deleting, modifying customer accounts) Collecting and entering payments in cash drawer

Qualifications:

Qualifications and Skills Attention to detail in managing files, records, and documentation Familiarity with office equipment, such as copiers andscanners Basic knowledge of office management software and tools Strong organizational skills with the ability to multitask Ability to prioritize tasks and meet deadlines Excellent verbal and written communication skills Professional phone etiquette and the ability to handle inquiries effectively Clear and concise email communication Customer service oriented with a friendly and helpful demeanor Ability to assist clients or customers with inquiries or requests Willingness to support colleagues and contribute to a positive work atmosphere Analytical thinking and problem-solving skills Ability to work independently and take initiative when needed High School Diploma or GED required• 1 year office experience/ 2 years customer service experience•