Senior Administrative Assistant

Community & Neighborhood Services works every day to strengthen connections, support vibrant neighborhoods, and empower residents to build a community they're proud to call home. We're looking for a Senior Administrative Assistant who embodies that same spirit—welcoming, resourceful, and excited to help others. If you enjoy working with the public, jumping into creative problem-solving, and keeping things running smoothly behind the scenes, this role might be your perfect fit. You'll be supporting a dynamic department, assisting the director and staff, and serving as a key liaison with Human Resources on hiring processes and other personnel matters. Every day brings something different, and every interaction helps support our community's success. Being bilingual in English and Spanish is a strong plus—we love being able to serve all our residents with warmth and clarity. Posted pay range is the starting salary. Pay rate offered is based on experience. What You'll Do In this role, you'll help the department stay organized, connected, and responsive by: Serving as a welcoming and dependable point of contact for residents regarding code enforcement, Community Development Block Grant (CDBG), and Neighborhood Services Managing departmental communication, including phone, email, and in-person inquiries Organizing and maintaining digital and physical documents and files Coordinating meetings, trainings, events, and department calendars Supporting special projects and preparing a variety of written materials such as letters, reports, and presentations Submitting facility and IT requests and providing basic technical support Updating webpages and maintaining data in online systems Acting as the department's HR Liaison, assisting with preparing job postings, coordinating interviews, and sharing HR updates with staff Who You Are You're someone who enjoys being the go-to person—the one who knows what's happening, keeps information flowing, and ensures the details are right. You're friendly, organized, adaptable, and comfortable juggling multiple tasks at once. You enjoy helping others and take pride in supporting programs that strengthen the community. Being able to explain code enforcement ordinances, timelines, and corrective actions in a manner that encourages residents to come into compliance with violations is a key asset. If you have experience working with the public and feel energized by collaborative work with city teams and residents, you'll shine in this position. Minimum Qualifications

• High School Diploma or equivalent
• Four (4) years of clerical or administrative support experience in a professional environment
• College credit may substitute for experience year-for-year Preferred Skills
• Bilingual in English and Spanish
• Proficiency with Microsoft Office tools such as SharePoint, Teams, Word, Excel, and Outlook
• Strong communication and customer service skills
• Comfort working in fast-paced, community-focused settings Why Join Community & Neighborhood Services?

Because here, you're not just supporting a department—you're helping build stronger neighborhoods, meaningful partnerships, and a more connected Round Rock. Your work will matter, your ideas will be valued, and your commitment to service will shine.