Front Desk Administrative Assistant

Job Summary We are seeking a full-time, professional, organized, and patient-focused Front Desk Administrative Assistant to join our team at Oral & Maxillofacial Surgery of Williamsburg . This role is responsible for helping manage front office operations, providing exceptional customer service, and ensuring an efficient and welcoming experience for patients from check-in through checkout. The ideal candidate is dependable, detail-oriented, and able to thrive in a fast-paced healthcare environment while maintaining professionalism and compassion. Responsibilities Greet and check in patients in a friendly and professional manner. Answer incoming phone calls and assist patients with scheduling, questions, and general office information. Schedule and confirm patient appointments. Process patient payments and discuss financial responsibilities when needed. Help maintain accurate patient records and update information. Assist with referrals, treatment coordination, and communication with referring offices. Ensure the reception area remains clean, organized, and welcoming. Provide administrative support to clinical and office staff as needed. Maintain patient confidentiality and comply with HIPAA guidelines. Qualifications Previous experience in a dental, oral surgery, or medical office preferred but not required. Strong customer service and communication skills. Professional phone etiquette and interpersonal skills. Excellent organizational skills and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Proficient in basic computer and administrative tasks.

Pay:

$19.00 - $23.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person