VHC Business Process Coordinator

Overview The Department of Vermont Health Access (DVHA)'s Health Access Eligibility & Enrollment Unit (HAEEU) is seeking a qualified individual to join their dynamic team. Enjoy a balanced work/life schedule with a Monday-Friday workweek and eleven paid state holidays, along with a comprehensive benefits package. We currently operate on a hybrid model with three days in-office, though this schedule is subject to change.

Job Duties:

Our mission is driven by three priorities: adopting value-based payments, managing information technology projects, and improving operational performance. We are committed to executing our responsibilities while upholding our core values of Transparency, Integrity, and Service.

VHC Business Process Coordinator Responsibilities:

• Design and implement business processes supporting projects and policy changes for the DVHA Health Care Eligibility and Enrollment Unit.
• Ensure accurate documentation of new operational processes.
• Communicate changes promptly to relevant stakeholders to support training.
• Review and provide feedback on all HAEEU training materials.
• Store and maintain documentation for easy staff access.
• Provide operational leadership aligned with VHC's mission, vision, and core values.

Mission:

The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission: Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service.

Diversity, Equity, and Inclusion:

As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here.

Our State:

Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies. We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities.

Who May Apply This position, VHC Business Process Coordinator (Job Requisition #54940), is open to all State employees and external applicants.

If you would like more information about this position, please contact michelle.shields@vermont.govResumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS

Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors Duties are performed in a standard office setting. Some travel may be necessary, for which private transportation must be available. Minimum Qualifications Two (2) or more years of experience in a human services environment, working with programs governed by complex rules, regulations, and technology systems and one (1) year of business process development or technical writing.

Preferred Qualifications Knowledge of Oracle/Seibel operating systems strongly preferred. Total Compensation As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including: 80% State paid medical premium and a dental plan at no cost for employees and their families Work/Life balance: 11 paid holidays each year and a generous leave plan State Paid Family and Medical Leave Insurance (FMLI) Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan Tuition Reimbursement Flexible spending healthcare and childcare reimbursement accounts Low cost group life insurance Incentive-based Wellness Program Qualified Employer for Public Service Student Loan Forgiveness Program Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.